Refund policy

We have a 14-day return policy. Clearance items are final sale — no returns accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at queen_030320@yahoo.com. Please note that returns will need to be sent to: 140 Fulkerson Drive Apt 10D, Waterbury, CT 06708

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, including perishable goods, custom products, personal care goods (such as beauty products, undergarments, or bathing suits), hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on clearance items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at queen_030320@yahoo.com.